Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Katy come from postal codes 77449, 77494, 77493, 77450 and 77491.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 126,602 ratings
Thank you!
Problems in the last 24 hours in Katy, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Katy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (60%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Katy, Harris County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Katy and Sugar Land.
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| City | Problem Type | Report Time |
|---|---|---|
 Katy | Internet | |
| Katy | Internet | |
| Katy | Internet | |
| Sugar Land | Internet | |
| Katy | Internet | |
| Katy | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Katy, Texas
Latest outage, problems and issue reports in Katy and nearby locations:
- garciadadof3! (@Garciadadof3) reported fromKaty, Texas
@fduzant @JuliaMorales Sounded like it was an xfinity issue.
- Aili Toivanen (@ailitoiv) reported fromPecan Grove, Texas
@Xfinity @comcast @comcastcares How do your customers get customer service vs your automated non-helpful systems?
- Danh Phan (@maydaydphan) reported fromMission Bend, Texas
@Xfinity get yo sh*t together. #comcastdown
- Da Inquisitor ₿ (@incujames) reported fromSugar Land, Texas
@calboone @Igottajacob @Xfinity I did try in my pc I just got the same problem.
- Edgar David (@edgardavid84) reported fromCinco Ranch, Texas
@HyvonenLarry @comcastcares So definitely when you get here I wont be coming back. Lost a customer over $10. Good job
- Travis Nicholson (@rydclyde) reported fromSugar Land, Texas
@disneyplus @VZWSupport this is easily on the level of poor service one expects from Comcast ... this rollout is 100% garbage
- Lowell A. Doringo (@LoloDoringo) reported fromCinco Ranch, Texas
@Xfinity Damn it...I’m not crying, you’re crying!!!
- garciadadof3! (@Garciadadof3) reported fromKaty, Texas
@Xfinity Can someone please contact me! I’m trying to help a family member set up their new service they’ve already purchased, but need assistance. We’ve called cust ser and waited 8-12 min for the call back, but over an hour later we have nothing. No help from local store either
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast is the literal worst. Just horrendous always and does nothing to improve their service.
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
Regular reminder that @comcast is the worst company on the planet.
- D (@geauxdj74) reported fromCinco Ranch, Texas
Bad time for a “quick household update” @Xfinity #TheLastDance
- Web 🕸 Tilton (@webtilton) reported fromCinco Ranch, Texas
@LauraGomezNews Yeah, but I’ve always had to watch FD on FuboTV. Either I didn’t know I had it on Xfinity or it used to be in Standard Def, I’m not sure why I never found it. But @JerryMiraFutbol just told me where it was and it works!
- Marti Smith (@spartimarti) reported fromCinco Ranch, Texas
@comcastcares We have a problem in Katy TX, ESPN 2 is down.....
- marmar (@yungmarlyn) reported fromFour Corners, Texas
xfinity is f*cking terrible
- Blair Henderson, MS, EP-C (@Blairthetrainer) reported fromSugar Land, Texas
@comcast There isn’t an outage
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
Daily reminder that @comcast is terrible.
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast where their motto is "our customer service is almost as bad as our internet service."
- Tom O'Brien Jr. (@TommyOGolf) reported fromSugar Land, Texas
@Xfinity @comcast ARE THE WORST!They interrupt internet service for “scheduled” maintenance AND DONT TELL ANYONE! You guys SUCK! Begging @verizon for their 5g outside the loop!!!!! Xfinity/Comcast Sucks!!!!! Automated system hangs up on you!#WifeWorksAtNight #NeedsInternet!
- Blair Henderson, MS, EP-C (@Blairthetrainer) reported fromSugar Land, Texas
I called @comcast customer support because my internet is out. They told me unplug it and plug it back in. I told them I did it already they said do it again then got off the before the lights even came on. Now I’m still without service.
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast sucks. That's the tweet. Just awful.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Sugar Bear (@CallMeSugaBear) reported
@Comcast Fix my service with yall #PoorCustomerService
- Jackie Bauer (@JackieB36746112) reported
@PuckNews @DylanByers Let's be honest. There are only going to be 3-5 services that will be true winners and peaco*ck isn't gonna be one of them. No matter what they do. I do think it's a good service but I get it free with Comcast.
- Bry_Fo (@bry_fo) reported
@ANTH0NY_AGUILAR @JAAY_ROCK_ I'll give you that point about DRM part. Sometimes when Comcast goes down I can't play the game on Gamepass. But, I don't think most ppl think about loaning a game out when they 1st purchase it. & U just proved my point 1 out 2
- Steve Kuciemba (@skuciemba) reported
It’s official. I’m not even a paying customer of @Xfinity yet and I already HATE their customer service. And I changed because @verizonfios sucked so bad also!
- wavy (@wavyzui) reported
xfinity outage first game of cc lol
- ***** dan (@DanielB49713903) reported
@CutieAndTheBeef @charlieo_conn Comcast is the problem they don’t know how to fix things and that’s the problem and until they sell the team to an ownership group that cares about winning things aren’t gonna change 🤦
- Emadra 🍃🍂 (@Emadraaaa) reported
To top all the other **** I'd rather not mention, internet not working again, I had a repair going on FFXIV cuz I kept getting an error last night ONLY logging w Ema, so that's messed up, n Comcast wants me to make an appt for a tech to come out to my rural town during covid lmao
- TLovely (@Hempress76) reported
@Xfinity really... 3hrs already and u tell me the wait is 2hrs and 50 mins.... I can find a new service in that time...
- stolen 🅿️F🅿️ (@DabIoDicasso) reported
i love how @comcast's website treats their customer service number like u need a security clearance to get it
- TuneSquad’s Towel Boy (@drew_ADP) reported
I swear @Xfinity is possible the worst cable/internet provider in the country. Not even close.
