Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 275,139 ratings
Thank you!
Problems in the last 24 hours in East Los Angeles, California
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in East Los Angeles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 09: Problems at Spectrum
Spectrum is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (9%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near East Los Angeles, Los Angeles County, California
The most recent Spectrum outage reports came from the following cities:Rosemead, Los Angeles, Whittier, Gardena, Alhambra, Altadena, Cerritos, Long Beach, Hawthorne, Monterey Park, Bellflower, Glendale, Inglewood, Downey and Fullerton.
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| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles | Internet | |
| Rosemead | Internet | |
| Los Angeles | Internet | |
| Los Angeles | Total Blackout | |
| Los Angeles | Total Blackout | |
| Los Angeles | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near East Los Angeles, California
Latest outage, problems and issue reports in East Los Angeles and nearby locations:
- Lallie Tand (@lallietand) reported fromLos Angeles, California
@GetSpectrum HELP!
- Greg Schneiderhan (@JediCharmedOne) reported fromLong Beach, California
@Ask_Spectrum @Roku 3 the app for @AETV keeps closing down when trying to live stream
- Mariano (@brito_mariano) reported fromLos Angeles, California
@Ask_Spectrum Is there a service outage, TV and internet for zip code 91402
- Ronald E. Hughes II (@RonaldEHughesII) reported fromFlorence-Graham, California
@Ask_Spectrum @Darathorn21 I was wondering if it was happening to other people! I was getting so upset on the phone with support. I knew the service crapped out!
- jerrod k andrade (@jerry077) reported fromLos Angeles, California
@GetSpectrum YOUR APP SUCKS ***** !!!!!!!!!
- CCraven (@CorieCraven) reported fromLos Angeles, California
@Ask_Spectrum In west hills, ca 91304 cable box is reading APP, then it will change to Alt..ive unplugged and plugged back in. Help
- jerrod k andrade (@jerry077) reported fromLos Angeles, California
@Ask_Spectrum YOUR APP SUCKS !!!!!!!!!!! It took more money from my account than it was supposed to and you have no 24 Hr customer service for an issue like this BASTARDS !!!!!!!!!!
- Kristen Ruhlin (@kristenaruhlin) reported fromLos Angeles, California
@GetSpectrum dear #Spectrum you are the worst. Thanks for still giving me the consistent awful internet since July - meaning sometimes never.
- Desiree Middleton (@desireemidd) reported fromLos Angeles, California
@Ask_Spectrum update us on the outage in Los Angeles county.
- roycifer (@roycifer) reported fromLos Angeles, California
@Ask_Spectrum never mind. i ended up calling in.
- Cesar Peralta (@cesarper) reported fromLos Angeles, California
@SGVNSports @SteveRRamirez @ChemicalAT @GetSpectrum @YouTubeTV For us, the costs far outweighed the benefits. Spectrum nickel and dimes you for everything (HD service extra, DVR service extra, local stations extra) turned what was supposed to be $90/month into nearly $140.
- Gaston Hinostroza (@GusHinostroza) reported fromLos Angeles, California
@Ask_Spectrum no service 6800 block of Oakdale ave winnetka, CA 91306
- Daniel K. (@olle_ko) reported fromLong Beach, California
@basicallyBekka @GetSpectrum Yep. It's the worst.
- AA Ron. (@pjlove10) reported fromLos Angeles, California
Thanks to @Ask_Spectrum cable I've missed 3-4 at bats because of their lousy signal.$177 a month y'all.đź–•
- Peter “Breathtaking” Sark (@petertheleader) reported fromLos Angeles, California
Internet went out about 45 minutes ago. I’m assuming it’s related to the fires, @TMobile is also having issues with our phone service from home. Can’t get updates about the fires. #PorterRanch #GranadaHills #SaddleRidgeFire @Ask_Spectrum @TMobileHelp
- JImmY Cruz (@swish35) reported fromLos Angeles, California
@Ask_Spectrum Ive moved address had help changing my my account to the current address twice and everything online/app is giving me my old address. An ongoing issue for months. I tried to look at cable packages today and it wont let me because i have to call and switch my address again.
- Aleman (@faulkpace99) reported fromBell Gardens, California
@GetSpectrum has a horrible way to retain customers ! Customer for years pays $65 and new customer gets to pay $45 for the same service... customer service says there’s nothing they can do!#cancelling #bye #internetmonopoly
- Jamie Iovine (@Jamie_iovine) reported fromLos Angeles, California
@Ask_Spectrum my internet has been down for 2 hours in area code 90048
- josue (@JosueA4k) reported fromLos Angeles, California
@Ask_Spectrum fix my internet coward. This p*rn ain’t gonna watch itself
- Lallie Tand (@lallietand) reported fromLos Angeles, California
@Ask_Spectrum hi, we have no internet. Ive been trying to call customer service
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Adria R. Walker (@adriawalkr) reported
I have the fastest internet @Ask_Spectrum offers. yet, for the last *4* hours, I have oscillated between having a connection that’s so slow it’s reminiscent of dial up and not having one at all. for the last half hour or so, it’s been the latter—no connection, just vibes.
- Lisa Abrams (@LisaMAbrams) reported
@GetSpectrum @Ask_Spectrum How do I file a complaint? Please provide an appropriate email for someone I can contact who has the authority to handle an unresolved issue. I have sent one email thus far to Kathleen Mayo @ Charter.
- David Hurwitz (@davidWonderland) reported
@oliverdarcy @NickKristof @GetSpectrum both provides Fox "News" and advertises on some of its most malignant programs which spread endlessly repeated lies about the election. Losing my email address by ending their service is why I haven't done so already.
- Kim by Crows / éł´ćµ· (@KumagiNami) reported
The working class: invests in stocksTwc: succeedingThe rich: wut no u can't do that, thats my thingGovernment: yeah thats their thing, you can't do thatTwc: **** u
- Devon r Renda (@DevonRenda) reported
Yo @Ask_Spectrum paid the monthly bill 2 times this month and now I hv no wifi ??? About to lose a customer bruh better hv someone call me y’all never pick up
- Eddy AKA Porkchop 🥩 (@eddyjrfilms) reported
@Ask_Spectrum help the wifi is terrible.
- Dakota McConnell (@OneShotYourDead) reported
How much you want to bet @Ask_Spectrum doesn't care about the outages. My kids can't even do their schooling, it's been out for awhile and they still expect me to pay their overpriced bill even though I was suppose to be a new customer but they say there's nothing they can do
- Vi : Celebrity (@chuuonyou) reported
@GetSpectrum why is the internet awful and not working and when r u gonna fix it cuz it's kind of annoying
- fernie valles (@fernie_draws) reported
@Ask_Spectrum been having internet performance issues for the last couple of weeks. Download speeds has suddenly dropped to half from 80-100 mbps to 30-50 mbps and upload speeds are less than 1 mbps after being anywhere from 8-10 mbps.
- Ben Sylvain (@BenSylvain5) reported
@Ask_Spectrum You don’t take care of your current customers at all. You only help the new ones.
