Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Pasadena come from postal codes 91106, 91104, 91107, 91103 and 91105.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 275,139 ratings
Thank you!
Problems in the last 24 hours in Pasadena, California
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Pasadena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 09: Problems at Spectrum
Spectrum is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (9%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Pasadena, Los Angeles County, California
The most recent Spectrum outage reports came from the following cities:Rosemead, Los Angeles, Whittier, Alhambra, Altadena, Monterey Park, Glendale, West Covina, Burbank, Pasadena, El Monte, Temple City, Baldwin Park, La Puente and Arcadia.
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| City | Problem Type | Report Time |
|---|---|---|
 Rosemead | Internet | |
| Los Angeles | Internet | |
| Los Angeles | Total Blackout | |
| Los Angeles | Total Blackout | |
| Los Angeles | Internet | |
| Los Angeles | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Pasadena, California
Latest outage, problems and issue reports in Pasadena and nearby locations:
- David Codeglia (@DavidCodeglia) reported fromLos Angeles, California
@Ask_Spectrum DM’d you. I hope you’re not suggesting the problem is with Netflix and HBO and Hulu and Amazon and...
- King Blonde🧑🦱👑 (@New_Stee*zy35) reported fromLos Angeles, California
Bro @GetSpectrum get it together bruh I gotta stay home and y’all wanna have a power outage and sh*t
- Smellmuhfart (@harlizzle) reported fromLos Angeles, California
@Ask_Spectrum Naw I was there to cancel
- JayJay (@jay_jayh1) reported fromLos Angeles, California
@Ask_Spectrum you guys make me miss Comcast, which is something I never thought I would say. Today I spoke with 11 different people because they could not figure out how to change my unit number to the correct unit. Yikes.
- Penelope (@pnylane_) reported fromPico Rivera, California
@GetSpectrum now officially has worse service than Frontier and let me tell you... they are a nightmare. Becoming a pro at resetting my router... 😒
- eddie egan (@EganLA) reported fromLos Angeles, California
@Ask_Spectrum Internet service down in 90069. Please help!
- Chris Kalhoon (@ChrisKalhoon) reported fromLos Angeles, California
@Ask_Spectrum Doesn’t matter always happens crap service!!!! On hold now for 25 minute and NOTHING!!!!! Gotta luv the faceless corporations that care NOT!!!! Spectrum service continues to slide!!!
- Justin (@shappyshap1) reported fromLos Angeles, California
@GetSpectrum why is cbs and nbc down in the west hills area #Justwannawatchgolf #nbc #WGCMexicoChampionship
- Tanya Saracho (@TanyaSaracho) reported fromLos Angeles, California
I switched to @GetSpectrum this week and it has been the worst decision. It doesn’t work. We’ve spent more time on phone trouble shooting that watching TV. I regret this decision so much. 😔
- Seal Sanchez (@kapnseal) reported fromWest Covina, California
@Ask_Spectrum I only speak English and I pay $190 monthly for BASIC CABLE!! WTFYou then put the basic cable channels I want to watch on another tier so I have to pay more. People need to know how corrupt your monopoly is. You RIP PEOPLE OFF
- iGrind (@1MichaelRamirez) reported fromLos Angeles, California
I’m about to cancel my @GetSpectrum since there won’t be any sports to watch.
- tam misses new york 😢 (@xotamsox) reported fromLos Angeles, California
@SquidneyAnn @GetSpectrum HAHA so the robot lady said that service in my area was great and then the customer service agent said it was out in my area (idk if that always means yours since you’re not that far) and that he had no information at all about anything so truuuuly, thanks for nothing spectrum!
- Ashley Vetere (@Ashleyvetere2) reported fromLos Angeles, California
@HalSparks @troydanielsmith @verizon @ATT @GetSpectrum @sprint @TMobile I was talking to @TMobile not @sprint not a fan of you all. You have horrendous customer service. I left years ago.
- Sandy Flynn (@sandymflynn) reported fromLos Angeles, California
All morning I have tried to call & disconnect my service with @GetSpectrum. Over and over they disconnect me. Jeez, just let me go!!!!
- Joey Schwartzman (@JSchwartzman1) reported fromLos Angeles, California
@Ask_Spectrum Yes. I’m talking about Localish, a channel seen over-the-air on KABC’s second subchannel, 7.2. You carry the channel on 1246. My issue is that when I watch it with an antenna, the picture is 16:9, with everything visible, including the network’s logo, in upper right corner.
- Scott Dressler (@SADressler) reported fromLos Angeles, California
@Ask_Spectrum Thank you @Ask_Spectrum for your quick reply. We did call and received confirmation that there is an outage in our area. We will wait it out.
- 555 ⚡️ (@lord_lila) reported fromLos Angeles, California
@Ask_Spectrum yo..... my WiFi ain’t workin b and i already called customer service
- Dylan Fortin ⚽ (@DFort20) reported fromLos Angeles, California
@GetSpectrum is the worst, been having internet problems for over 3 weeks now with no end in sight.
- eddie egan (@EganLA) reported fromLos Angeles, California
@Ask_Spectrum Internet down in 90069. Please help.
- Chris Kalhoon (@ChrisKalhoon) reported fromLos Angeles, California
@spectrum @GetSpectrum @Ask_Spectrum Unbelievable 💩 #customerservice getting passed around from associate to associate & now on the line for 1 hour 19 minutes to get some sort of resolution w/my service!! Great to see the $27,000 spent on services so far means squat!! #horrible
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Adria R. Walker (@adriawalkr) reported
I have the fastest internet @Ask_Spectrum offers. yet, for the last *4* hours, I have oscillated between having a connection that’s so slow it’s reminiscent of dial up and not having one at all. for the last half hour or so, it’s been the latter—no connection, just vibes.
- Lisa Abrams (@LisaMAbrams) reported
@GetSpectrum @Ask_Spectrum How do I file a complaint? Please provide an appropriate email for someone I can contact who has the authority to handle an unresolved issue. I have sent one email thus far to Kathleen Mayo @ Charter.
- David Hurwitz (@davidWonderland) reported
@oliverdarcy @NickKristof @GetSpectrum both provides Fox "News" and advertises on some of its most malignant programs which spread endlessly repeated lies about the election. Losing my email address by ending their service is why I haven't done so already.
- Kim by Crows / 鳴海 (@KumagiNami) reported
The working class: invests in stocksTwc: succeedingThe rich: wut no u can't do that, thats my thingGovernment: yeah thats their thing, you can't do thatTwc: **** u
- Devon r Renda (@DevonRenda) reported
Yo @Ask_Spectrum paid the monthly bill 2 times this month and now I hv no wifi ??? About to lose a customer bruh better hv someone call me y’all never pick up
- Eddy AKA Porkchop 🥩 (@eddyjrfilms) reported
@Ask_Spectrum help the wifi is terrible.
- Dakota McConnell (@OneShotYourDead) reported
How much you want to bet @Ask_Spectrum doesn't care about the outages. My kids can't even do their schooling, it's been out for awhile and they still expect me to pay their overpriced bill even though I was suppose to be a new customer but they say there's nothing they can do
- Vi : Celebrity (@chuuonyou) reported
@GetSpectrum why is the internet awful and not working and when r u gonna fix it cuz it's kind of annoying
- fernie valles (@fernie_draws) reported
@Ask_Spectrum been having internet performance issues for the last couple of weeks. Download speeds has suddenly dropped to half from 80-100 mbps to 30-50 mbps and upload speeds are less than 1 mbps after being anywhere from 8-10 mbps.
- Ben Sylvain (@BenSylvain5) reported
@Ask_Spectrum You don’t take care of your current customers at all. You only help the new ones.
