Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Syracuse come from postal codes 13208, 13261, 13219, 13204, 13206, 13212, 13224 and 13210.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 275,143 ratings
Thank you!
Problems in the last 24 hours in Syracuse, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Syracuse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 09: Problems at Spectrum
Spectrum is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (9%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Syracuse, Onondaga County, New York
The most recent Spectrum outage reports came from the following cities:Syracuse, Baldwinsville, Liverpool, East Syracuse, Manlius, Camillus, Clay, Cicero and Marcellus.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Baldwinsville | Wi-fi | |
| Syracuse | Internet | |
| Syracuse | Internet | |
| Syracuse | Internet | |
| Syracuse | Internet | |
| Syracuse | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Syracuse, New York
Latest outage, problems and issue reports in Syracuse and nearby locations:
- Ruthnie Angrand (@ruthnieangrand) reported fromSyracuse, New York
@Ask_Spectrum You keep interrupting the program with either commercials or dead air 😡😡😡😡 before the commervial mark. I am missing moments of my favorite shows! This is a network issue.
- Jared Paventi (@jaredpaventi) reported fromFairmount, New York
@Ask_Spectrum @smokeincbbq This is all moot. One of my neighbors is going to try sneaking by the wire and will end up ripping it down.
- Jared Paventi (@jaredpaventi) reported fromFairmount, New York
@Ask_Spectrum not even bothering to respond today. It’s garbage day. Hopefully one of the trucks takes it down and damages Spectrum’s hardware, making this a more expensive fix than necessary.
- Brenden McNamara (@brendenmac_5) reported fromSyracuse, New York
@GetSpectrum you done ****** up fix my internet
- Jason Loetterle (@JasonLoetterle) reported fromBaldwinsville, New York
@Ask_Spectrum there appears to be an outage in Baldwinsville NY 13027. Please confirm and provide an ETA
- Jared Paventi (@jaredpaventi) reported fromFairmount, New York
@smokeincbbq @Ask_Spectrum @VerizonSupport I know, the words customer service, Verizon and Spectrum seem like one enormous contradiction.
- Laurel Anne (@laurelanne1) reported fromCamillus, New York
@Ask_Spectrum unable to get ABC and freezing on some other channels. @BachelorABC is on tonight and I NEED IT!!!!Nothing but issues since I switched from #fios 🙄
- Lisa Maresca (@Lisiebird) reported fromLysander New Community, New York
@Ask_Spectrum Why so I keep getting kicked off wifi ever since power outage a few days ago?
- Brian Indolfi (@BrianIndolfi) reported fromEast Syracuse, New York
The only thing slower than @GetSpectrum’s internet service is its customer service #getridofspectrum #backtofios
- Sean (@KillaColls) reported fromManlius, New York
@meghan_sleezer @Ask_Spectrum I have no affiliation with spectrum, but it looks like a massive outage. I’m in Syracuse and we just lost service.
- Beth (@eemetcal) reported fromSyracuse, New York
@sairsyr @Ask_Spectrum Working on my grid-down simulation. I found some bugs!
- Jared Paventi (@jaredpaventi) reported fromFairmount, New York
@Ask_Spectrum @pcusker It’s known about this line being a problem since began sagging; I tweeted all of the info on 5/21. @camilluspolice taped it and called it in yesterday. I’ve been tweeting since yesterday. Spectrum has done nothing.
- Orange Patriot (@IBleedOrange1) reported fromWestvale, New York
@CUSEblonde24 @Ask_Spectrum Spectrum is the WORST . I got rid of them a few years ago
- Sue Stanczyk (@suestanczyk) reported fromLysander New Community, New York
@GetSpectrum we are now 2 hours and 27 minutes into a phone call with customer service and on our 7th different customer service representative and they still cannot get us the ACC channel #donottransfermeagain #timetocutthecablecord
- QUEEN AUTIE (@autumnstutler) reported fromSeneca Knolls, New York
@GetSpectrum Love when you have people call/beg to try free tv BS for a month and they will cancel it for you after a month. And they didn’t so I’ve been paying for this stupid sh*t we never even used once. Literally just agreed to it so they would leave me alone/stop calling.👍🏻
- Lou Anne Campese (@LouAnneCampese) reported fromMinoa, New York
@Ask_Spectrum It would be helpful to also put this message on your customer service phone message! Thank you!
- Ruthnie Angrand (@ruthnieangrand) reported fromSyracuse, New York
Dear @Ask_Spectrum, I really can't enjoy my @CW_TheFlash and @CW_Arrow with this awkward dead air and commercials unterruoting the program. Yay first bulk accounts I can't quitdue to poor service...
- Jared Paventi (@jaredpaventi) reported fromFairmount, New York
@Ask_Spectrum Further, one of your colleagues claimed to have escalated this issue 24 hours ago yet nothing was done.
- Jared Paventi (@jaredpaventi) reported fromFairmount, New York
@Ask_Spectrum I have responded to multiple requests. When I responded on 5/21, you did nothing. Yesterday I responded by giving the location. Today you want my account details. I AM NOT YOUR CUSTOMER. I don’t have an account.
- Grant Fletcher (@gfletcher1166) reported fromSyracuse, New York
@Ask_Spectrum I had tried those before I sent the tweet. Still having issues.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Adria R. Walker (@adriawalkr) reported
I have the fastest internet @Ask_Spectrum offers. yet, for the last *4* hours, I have oscillated between having a connection that’s so slow it’s reminiscent of dial up and not having one at all. for the last half hour or so, it’s been the latter—no connection, just vibes.
- Lisa Abrams (@LisaMAbrams) reported
@GetSpectrum @Ask_Spectrum How do I file a complaint? Please provide an appropriate email for someone I can contact who has the authority to handle an unresolved issue. I have sent one email thus far to Kathleen Mayo @ Charter.
- David Hurwitz (@davidWonderland) reported
@oliverdarcy @NickKristof @GetSpectrum both provides Fox "News" and advertises on some of its most malignant programs which spread endlessly repeated lies about the election. Losing my email address by ending their service is why I haven't done so already.
- Kim by Crows / 鳴海 (@KumagiNami) reported
The working class: invests in stocksTwc: succeedingThe rich: wut no u can't do that, thats my thingGovernment: yeah thats their thing, you can't do thatTwc: **** u
- Devon r Renda (@DevonRenda) reported
Yo @Ask_Spectrum paid the monthly bill 2 times this month and now I hv no wifi ??? About to lose a customer bruh better hv someone call me y’all never pick up
- Eddy AKA Porkchop 🥩 (@eddyjrfilms) reported
@Ask_Spectrum help the wifi is terrible.
- Dakota McConnell (@OneShotYourDead) reported
How much you want to bet @Ask_Spectrum doesn't care about the outages. My kids can't even do their schooling, it's been out for awhile and they still expect me to pay their overpriced bill even though I was suppose to be a new customer but they say there's nothing they can do
- Vi : Celebrity (@chuuonyou) reported
@GetSpectrum why is the internet awful and not working and when r u gonna fix it cuz it's kind of annoying
- fernie valles (@fernie_draws) reported
@Ask_Spectrum been having internet performance issues for the last couple of weeks. Download speeds has suddenly dropped to half from 80-100 mbps to 30-50 mbps and upload speeds are less than 1 mbps after being anywhere from 8-10 mbps.
- Ben Sylvain (@BenSylvain5) reported
@Ask_Spectrum You don’t take care of your current customers at all. You only help the new ones.
